The bay
Complete Auto Repair and Maintenance
Foreign and domestic, diagnosed first and explained in plain detail before Juan starts the work.
Chapter 01
What brings a car into the bay
A check-engine light that will not turn off, a noise that changes with speed, a pickup that will not start on a cold Yakima morning: these are the complaints that bring a car into JBR Motors. Foreign and domestic vehicles fail for different reasons, from the sensors and electronics common on newer imports to the belts, hoses and ignition parts that wear on older domestic trucks and cars.
Juan has worked on both sides of that line out of the shop serving Yakima and Union Gap, so a diagnosis starts with the actual symptom, not a guess at the part. That matters on an older truck as much as it does on a newer import, because the fix is never the same twice.
Golden-hour light reflecting across a car's windshield and side glass at JBR Motors
Diagnose it, explain it, then fix it
Juan finds the fault first and tells you what it is before any work starts. Nathan Stewart wrote that Juan "explains repairs in good detail" and is "polite, professional," the kind of review that describes exactly how a repair visit at JBR Motors goes: a plain-language answer, then the work.
That same visit is also the example of how fast a repair can turn around when the part and the diagnosis line up. Stewart wasn't expecting his pickup back until Saturday. Juan had it done Friday, at what he called a very reasonable cost.
Chapter 03
Why small repairs caught early stay small
A noise or a light ignored for a season usually turns into a bigger bill later. Robert Elder referred a friend to buy a car from JBR Motors about two years before he wrote his review, and that car had put on a little over 20,000 miles with no issues in that time.
Part of that is the car. Part of it is having one shop, the one that sold it, to bring it back to for the regular things: a service, a safety check, new tires or brakes when they are due. It works the same way if your car came from somewhere else entirely: foreign and domestic, bought on the JBR lot or not, the shop will still look at it.
Nathan Stewart wasn't expecting his pickup back until Saturday. Juan had it done Friday, at a very reasonable cost, and explained the repair in good detail. Call (509) 575-1719 to get yours looked at.
How a repair visit runs
Diagnose. Explain. Fix.
Every job at the bay follows the same order, whether it is a used car you bought on the lot or one that came from somewhere else.
- Checked first
- What the car is actually doing, foreign or domestic
- Explained
- The repair, in plain detail, before Juan starts the work
- Turnaround
- Nathan Stewart's pickup was back Friday, not Saturday
- Call
- Tell Juan what the car is doing at (509) 575-1719 and he will get back to you in English or Spanish. Need a full service and safety check instead of one repair? Ask about that too.